Many email service providers and internet service providers have SPAM filters to keep out the unsolicited email. Due to the volume of users we have,
DiscountCigarettesBox.com sends a lot of email. This occasionally causes email service providers to interpret our emails as SPAM.
To make sure that you can receive our email, you can
"whitelist" email from
DiscountCigarettesBox.com. Whitelisting means that you set up your email software to accept incoming email from a specific email address or domain, overriding your mail service provider's SPAM filter.
DiscountCigarettesBox.com uses several email addresses for communication with users. Therefore, the most effective way to make sure that you receive our email is to whitelist the entire domain. Depending on the exact email service or program you are using, whitelisting a domain may be done by entering something like one of the following:
discountcigarettesbox.com
@discountcigarettesbox.com
*discountcigarettesbox.com
In the event that your email service or program cannot whitelist entire domains, we would suggest you add these individual addresses to your whitelist:
support@discountcigarettesbox.com
customercare@discountcigarettesbox.com
Since every email system is different we have included whitelisting instructions for a few popular email service providers below.
AOL
Yahoo
Hotmail
Gmail
MSN
Outlook 2003 or higher
Norton AntiSpam
McAfee Spamkiller
Spam Assassin
AOL
AOL (version 9.0 or higher)
In AOL, you can add the DiscountCigarettesBox address to the "People I Know" list. To add the address,
- ✔ Copy the email address from the latest DiscountCigarettesBox mail. (or you can copy the addresses listed above).
- ✔ Select the Mail menu and select Address Book.
- ✔ In the pop up box, select Add.
- ✔Paste the copied address/type the address required in the Other email field.
- ✔ Make the newly added address the "Primary email address" by checking the checkbox.
AOL (version 7.0 or 8.0)
- ✔ Select Mail in the Menu on the top of the screen.
- ✔ The Mail Control Screen would be displayed. Select Next.
- ✔ Select Customize Mail Controls for this Screen Name and click Next.
Version 8.0
- You can select "Allow email from all AOL members, email addresses and domains" (allows all emails).
- ✔ Select Next until the Save button shows up at the bottom.
Version 7.0
- ✔ In the Exclusion and Inclusion Parameters, include the domain DiscountCigarettesBox.com.
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Yahoo
You can ask Yahoo to filter mails from DiscountCigarettesBox.com to your inbox.
- ✔ In the top row, labeled From Header, select contains from the pull down menu. Enter the DiscountCigarettesBox address in the text box next to the pull down menu. (you can either give a specific DiscountCigarettesBox email address or use @DiscountCigarettesBox.com or *DiscountCigarettesBox.com to whitelist the domain).
- ✔ Move down to the bottom where there is the option Move the message to. Select inbox from the pull down menu.
- ✔ Select Add Filter button once again.
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Hotmail
To whitelist us in Hotmail, you can add our email address to your
Safe List. For that,
- ✔ Access your Hotmail mailbox.
- Select Options from the top right (next to Help).
- ✔ Select Junk e-Mail Protection (the first link).
- ✔ In the space provided, enter the DiscountCigarettesBox address (you can either enter a specific email address or use *DiscountCigarettesBox.com or @DiscountCigarettesBox.com to whitelist the domain).
- ✔ Ensure the safe list box has the address you entered, and select Ok.
You can also add the DiscountCigarettesBox email address to your contact list:
- ✔ Open the most recent email from us.
- ✔ Select the Save Address button (to the right in the line of options above the email).
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Gmail
To ensure that you receive DiscountCigarettesBox mails in your inbox, you can add the DiscountCigarettesBox address to your contact list. And, If one of our mails has been moved to the spam folder, you can mark them Not Spam, to whitelist it.
- ✔ Open the latest issue of the e-mail you want to whitelist.
- ✔ There would be a few drop down options just after the date on the right hand side.
Select Add sender to contact list.
Alternatively,
- ✔ Select contacts from the options on the left side of the Gmail Inbox.
- ✔ Select Create Contact on the top menu.
- ✔ Enter the DiscountCigarettesBox address in the primary email box.
If one of our mails has been by mistake moved to the spam folder, you can prevent it happening by:
- ✔ Selecting the Spam link - to open the spam folder.
- ✔ Open the wrongly filtered DiscountCigarettesBox mail.
- ✔ Select the Not Spam button at the top of the email (right next to the delete forever).
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MSN
In MSN, to whitelist our mails, you can add our mail addresses to your
Safe List. This is how you do that:
- ✔ Select Settings: Email | Junk e-mail (bottom left, just above Calendar).
- ✔ From the E-mail settings screen, select Junk E-mail Guard.
- ✔ Enter the DiscountCigarettesBox address (you can either enter a specific email address or use *DiscountCigarettesBox.com or @DiscountCigarettesBox.com to whitelist the domain) in the text box provided for Add people to safe list.
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Outlook 2003 or higher
If you are using Outlook 2003 or higher for your emails, you can whitelist by:
- ✔ From the list of emails, right click on the sender's email address.
- ✔ Select Add sender to Address book.
For domain whitelisting,
- ✔ Select the drop down arrow after Contacts in the contacts section (left-hand side, below Folders).
- ✔ In the E-mail addresses box, enter *@DiscountCigarettesBox.com.
- ✔ Select Add and click OK.
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Norton AntiSpam
AntiSpam works along with Outlook, Outlook Express, Netscape and Yahoo, MSN/Hotmail to block spam mails before it reaches your inbox. To make sure DiscountCigarettesBox mails reach you, you can add us to your Personal Friends list or Global Friends list. Here is how you can do that:
- ✔ Start Norton AntiSpam, select Status & Settings tab.
- ✔ Select Configure button - right hand side bottom of the screen.
- ✔ Select Allowed List tab - second tab on the list of tabs.
- ✔ Enter DiscountCigarettesBox address in the Email address box.
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McAfee Spamkiller
The McAfee Spamkiller works with Outlook, Outlook Express, Outlook 98, MSN/Hotmail to block spams. To whitelist DiscountCigarettesBox mails,
- ✔ Select Email Address tab.
- ✔ Select the down arrow to view Personal Friends List.
- ✔ Select Add a Friend from the right hand side.
- ✔ In the address box, add the DiscountCigarettesBox address (the specific email address), and select Single e-mail address as type, and Add.
- ✔ In the address box, enter DiscountCigarettesBox.com, choose "all users at domain" as type and click Add.
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Spam Assassin
In Spam Assassin, you can whitelist DiscountCigarettesBox in the User Preferences. To whitelist,
- ✔ Find the spamassassin folder from your hard drive, and open it.
- ✔ Make a new line in the file. On that line, enter whitelist_from, followed by the DiscountCigarettesBox address that you wish to whitelist. To whitelist the domain, enter @DiscountCigarettesBox.com.
- ✔ Save and close the file.
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